Overview

This website is operated by Unara Beauty. Throughout the site, the terms “we”, “us” and “our” refer to Unara Beauty.
By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced here (such as our Privacy Policy and Returns Policy). We reserve the right to update or change these Terms at any time. Continued use of the website constitutes acceptance of those changes. Our store is hosted on Truehost, which provides the e-commerce platform we use to sell our products.

1. Online Store Use

  • You must be at least 18 years old or have parental consent
  • You may not use our products for any illegal or unauthorized purpose
  • You must not transmit any viruses or harmful code to the website
  • Violation of these Terms may result in termination of service

2. General Conditions

  • We reserve the right to refuse service at any time
  • Content (excluding payment data) may be transferred across networks
  • Payment information is always securely encrypted
  • You may not copy or exploit any part of the website without permission

3. Product Information & Pricing

  • Prices are in KES and may change without notice
  • We strive for accuracy but do not guarantee product descriptions or colors are exact
  • We may limit or discontinue products at any time

4. Orders & Billing

  • We reserve the right to refuse or cancel orders
  • You agree to provide accurate and up-to-date information
  • Orders suspected for illegal uses or fraud may be cancelled

5. Delivery

  • Delivery timelines are estimates and may vary
  • We are not responsible for delays caused by couriers
  • Customers must provide accurate delivery details

6. Returns & Exchanges

  • Returns are governed by our Returns Policy
  • Opened or used beauty products cannot be returned due to hygiene reasons

7. Third-Party Services

  • We may provide access to third-party tools or link
  • We are not responsible for third-party content, services, or websites

8. User Comments & Feedback

  • Any feedback you submit may be used by us without restriction
  • You must not post unlawful, harmful, or misleading content
  • You are responsible for the accuracy of your submissions

9. Personal Information

  • Your personal data is handled according to our Privacy Policy.

10. Errors & Updates

  • We reserve the right to correct errors in pricing, descriptions, or availability
  • We may update or cancel orders if information is inaccurate

11. Prohibited Uses

You may not use the site for:

  • Illegal activities
  • Fraud, spam, or data harvesting
  • Uploading malicious code
  • Violating intellectual property rights

12. Disclaimer & Liability

  • All products and services are provided “as is”
  • Use of products is at your own risk
  • We are not liable for:
    • Allergic reactions or misuse
    • Indirect or consequential damages
    • We recommend performing a patch test before using beauty products.

13. Indemnification

You agree to indemnify and hold Unara Beauty harmless from any claims arising from your breach of these Terms or misuse of the website.

14. Termination

We may suspend or terminate access if you violate these Terms.

15. Governing Law

These Terms are governed by the laws of Kenya.

16. Changes to Terms

We may update these Terms at any time. Continued use of the website means you accept the changes.

17. Contact Information

For questions about these Terms, contact us at: info@unarabeauty.co.ke